Shipping policy

Kiansha Ayurveda Last updated: July 10, 2026

Thank you for shopping with Kiansha Ayurveda. This Shipping Policy explains how we process and deliver your orders.

1. Order Processing Time

  • Orders are typically processed (packed and handed to our courier partner) within 1–2 business days of being placed, subject to product availability.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • You will receive an order confirmation via email/SMS/WhatsApp once your order is placed, and a shipping confirmation once it is dispatched.

2. Delivery Timeline

  • Estimated delivery time is up to 10 days from the date of order confirmation, depending on your location.
  • Delivery timelines may vary due to courier delays, weather conditions, regional restrictions, remote locations, or other circumstances beyond our control.
  • We currently ship across India. (If you're outside India and wish to order, please contact us to check availability.)

3. Shipping Charges

  • Shipping charges (if any) will be clearly displayed at checkout before you complete your order.
  • We may offer free shipping on select orders or above a certain order value, as communicated on the Site from time to time.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking link/number via email, SMS, or WhatsApp.
  • You can use this to track your order status directly with the courier partner.
  • If you haven't received tracking details within 2–3 business days of ordering, please contact us.

5. Delayed or Missing Orders

If your order has not arrived within the estimated delivery window:

  1. Please check the tracking status first using the link provided.
  2. If there is no update or the order appears lost/delayed beyond the estimated time, contact us with your Order ID at the details below, and we will follow up with our courier partner on your behalf.

6. Incorrect Address / Failed Delivery

  • Please ensure your shipping address, pin code, and contact number are accurate at the time of ordering.
  • We are not responsible for delays or non-delivery caused by incomplete or incorrect address details provided by the customer.
  • If a package is returned to us due to an incorrect address or failed delivery attempts (customer unavailable/unreachable), we will contact you to arrange re-shipping. Additional shipping charges may apply for re-delivery.

7. Damaged or Missing Items on Delivery

If your order arrives damaged, broken, or with items missing, please refer to our Return & Refund Policy — you'll need to report the issue with photo/video proof within 7 days of delivery for verification and resolution.

8. Contact Us

For any shipping-related questions or concerns, reach out to us:

Kiansha Ayurveda Sethi Complex, Shop No. 10, Arya Samaj Chowk, Above Central Bank of India, Bathinda, Punjab, 151001, India Phone/WhatsApp: +91-9041674755 Email: kianshaayurveda@gmail.com